Features and Benefits

Our Guardian Angels service is designed from the ground up to increase end-user productivity, lower your costs, and give you control over IT resources critical to the success of your organization. Guardian Angels insulates end-users from IT activities, ranging from system management and maintenance to problem prevention and resolution.

Feature	Benefit
Continuous event detection	Deliver proactive support at all times
Instant online notification	Solve problems before they become critical Increase end-user productivity and reduce support calls
Automated problem resolution	Maximize end-user productivity & satisfaction, minimize support calls Immediate measurable ROI
IT resource shortage alerts	Insure high end-user productivity
IT asset and change management	Gives you control over resources critical for your company�s success
Automated system management and maintenance	Focus on more strategic, non-routine activities
Automated problem prevention	Lower IT costs Increase end-user and support staff productivity
In depth information gathering & reporting	Quicker, more cost effective problem resolution with no need to be on site resulting in higher end-user and support staff productivity
Embeded in all systems and the network	On-site level service 24/7 without an on-site presence
Subscription Service	Low monthly fee No up-front commitment or cancellation fees Predictable, budgetable costs

Caution!